In the "data recovery" area, the name "RESQ" says it all. We save your data in the most hopeless situations. Regardless of whether your smartphone has been lying in salt water for hours, whether it has suffered "normal" water damage or whether it is badly deformed after a fall - RESQ saves your data. In the last few years we have rescued data from devices in countless cases that other companies have labeled as unsolvable.
We have mastered complex techniques such as the "Board-SWAP procedure", which we have optimized to such an extent that we can guarantee the highest possible success rate. In this process, we transplant the components required for data retention onto another, functional logic board in order to then save the data. We offer this procedure for all manufacturers, not just for Apple iPhones. It doesnt matter if you have a Samsung smartphone, a Huawei device or a device from another manufacturer. The success rates are the same independently in our company. As long as the CPU and memory (with Apple devices still the Logic EEPROM) are intact, we guarantee 100% success in the data recovery process.
We save your data not only from smartphones, but also from tablets, laptops, desktop PCs, hard drives, SSD hard drives, SD cards and USB sticks.
We save the data on your smartphone. No matter which manufacturer, no matter which model. In the most hopeless situations. It doesnt matter whether your smartphone has been lying on the ocean floor for days, whether it fell from the tenth floor or was badly deformed in a car accident. As long as the components required for data retention are physically intact, we guarantee you a successful data recovery. In addition, you only pay if you are successful. Do not hesitate to contact us.
We save the data on your tablet. No matter which manufacturer, no matter which model. In the most hopeless situations. It doesnt matter whether your tablet has been lying on the ocean floor for days, whether it fell from the tenth floor or was badly deformed in a car accident. As long as the components required for data retention are physically intact, we guarantee you a successful data recovery. In addition, you only pay if you are successful. Do not hesitate to contact us.
But we are not only specialized in data recovery from smartphones & tablets. We also carry out data rescues on SSD hard drives and mechanical hard drives. We work under laboratory conditions in a clean room environment. Defective read heads (head crash) are not a problem for us. If you hear a click or other strange noises and your hard drive is no longer recognized, then there is most likely a mechanical defect.
Contact us and send your hard drive to us, because we are bringing a professional partner you can rely on. We rescue data from hard drives from any manufacturer (EMC, Fujitsu, Hitachi GST, Samsung, Seagate, Toshiba, NetApp, HP, Western Digital, etc.). If your hard drive is still functional, we can also rescue your data using special software methods. Please do not hesitate to contact us at any time.
But we are not only specialized in data recovery from smartphones & tablets. We also carry out data rescues on USB sticks and SD cards. We work under laboratory conditions in a clean room environment. Costs are only incurred in the event of a successful data recovery. You have no cost risk. Contact us and we will be happy to help you.
Our processes are optimally coordinated. In the event of a data recovery, you can create a service case quickly and easily via our website. When you have finished, print out the service form and the shipment label. Send us your device with the service form and the associated shipping label. On the day of arrival, we will provide a cost estimate for your service case. After approval, processing takes place within 48 hours.
Create your shipment to us here very easily and straightforwardly. Now bring the package to the nearest DHL (Deutsche Post) acceptance point and hand it in there completely free of charge. After we have received the device at our facility, we look at the damage, diagnose the defect in detail and provide a cost estimate for your service case. After approval, we will carry out the data recovery.
For more than 15 years we have been your competent partner for everything to do with your smartphone, tablet, MacBook or iMac. We have set your satisfaction as our goal. Every service case is handled for you with the utmost care and reliability. Because only those who have a claim to themselves and the quality delivered will be able to generate satisfied customers in the long term. Do not hesitate to contact us. We help you anytime.
Trust us with your device. Because our name stands for quality, reliability and professionalism.
Here are some questions that we get frequently asked by our customers. It is possible that one of your questions has already been answered. If not - dont hesitate to contact us. We are at any time available.
Your data will usually be recovered within 48 hours after the corresponding cost estimate has been approved. After successful data recovery, you will receive the invoice. The data is provided after receipt of payment.
Our success rate is 100% if all the components required for data retention are physically intact. This is what we stand for with our name - RESQ.
Your data is provided as a complete backup via a download link after receipt of payment. You will also receive detailed instructions for importing your data onto your new device (for smartphones & tablets).
We will dispose of this free of charge. On request, we will be happy to send you the old data carrier back. To do this, just give us a brief message.
We use different procedures and techniques in different cases. A data recovery despite encryption is therefore not a problem, depending on the case.
We have been at your side professionally and reliably for more than 15 years. During this time we have repaired thousands of smartphones, tablets, MacBooks & iMacs. We have also carried out thousands of data recoveries for our customers. Trust us with your device. Because our name stands for quality, reliability and professionalism.
If you have any questions about repairs, prices or general questions, just contact us.
How to contact us:
Mo. - Fr. from 10.00 am - 5.00 pm
Saturday from 10.00 am - 2.00 pm